Tag Archives | utility

European Utility Week, 4-6 November 2014

European Utility Week is the new brand which unites three previous landmark events: Metering, Billing/CRM Europe, Transmission & Distribution/Smart Grids Europe and Smart Homes under one single banner. Europe’s biggest and best smart energy event offers so much more than just these three co-located events.

Continue Reading →

Utility company ComEd redesigned their bill with the help from their customers

Commonwealth Edison Company, perhaps better known as ComEd, is a unit of Chicago-based Exelon Corporation that provides service to approximately 3.8 million customers across Northern Illinois, or 70 percent of the state’s population. Recently, that population got to put their two cents in on how ComEd’s bill looked through crowdsourcing. For this installment of utility2utility, we spoke to Ron Donovan, vice president of customer channels about the process of redesigning that bill in that unique way.

Continue Reading →

Utility companies create excitement around energy conservation

Utilities play a key role in the adoption of energy efficient practices by consumers and are showing continued strides in meeting increased energy conservation benchmarks nationwide. The utilities leading the way in energy efficiency are promoting economic growth, providing environmental benefits and helping to secure their communities’ endurance and longevity in a time of increasing energy costs and limited resources.

Continue Reading →

Five tips to engage utility customers

Once upon a time, electric utilities and their customers lived in a world with little need to interact except over billing and power outages. Over the last few years, that has changed dramatically. Government mandates to reduce peak loads, modernize the grid and engage customers have utilities scrambling to become more dynamic and better support their customers’ lives.

Continue Reading →