final conference

The final conference was intended to present and discuss the implementation of feedback services to end-users, based on the results of the EMPOWERING project. Feedback services based on smart metering data have been provided to 344.000 customers in Europe. The participating utilities have presented the underlying concepts, technological solutions and real-life experiences of their services to energy end-users.

What were the facilitating and limiting factors for a widespread adoption of energy consumption information services as a mainstream practice? What were the experiences of utilities in implementing these services? What were the results in terms of energy savings? And what were the recent European policy developments for metering and billing services and changes in the European electricity market design?

The conference targeted energy utilities and associations, consumer groups and other stakeholders, metering service providers, policy makers, regulators and the scientific community.


09h15 Registration
09h30 Welcome
SESSION 1: The informative billing services
09h45 Recent Policy Initiatives by the European Commission
Mr Manuel SANCHEZ JIMENEZ, Policy Officer, European Commission – DG ENERGY
10h00 Support for Policy Implementation through IEE and H2020
Mr Vincent Berrutto, Head of Unit, European Commission – EASME
10h15 The EMPOWERING project overview – approach, concepts and results
Mr Stoyan Danov, CIMNE, project coordinator
10h45 Q&A
11h00 Coffee
SESSION 2: Energy utilities’ experiences with feedback to customers
11h30 EMPOWERING in Austria
Mr Frank Geml, Linz Strom
11h45 EMPOWERING in Spain
Mr Joan M. Grande, Grup El Gas
12h00 EMPOWERING in Italy
Mr Federico Boni Castagnetti, IREN
12h15 EMPOWERING in France
Mrs Chella Denizot, GEG
12h30 DISCUSSION: The practical challenges for utilities to implement smart metering services
13h00 Lunch
SESSION 3: The market adoption of the energy informative services
14h00 Crossing borders | Flanders’ LINEAR pilot project: Demand Response for Families
Mr Matthias Strobbe, postdoctoral researcher, iMinds – Ghent University, INTEC
14h20 The Regulator’s View
Mr Dirk Van Evercooren, Director Markets, Flemish Regulator of the Electricity and Gas Market (VREG)
14h40 The Consumer Perspective
Mrs Monika Štajnarová, Senior Economic Officer, BEUC
15h00 Q&A
15h15 Concluding remarks
15h30 Networking Reception